Introductory Provisions

On this page you will find the privacy statement of the Responsible Party. You are advised to read this privacy statement carefully. Responsible has its registered office in Amsterdam at Van Tuyll van Serooskerkenweg 126 (1076 JS), is registered in the trade register of the Chamber of Commerce under number 75579898 and bears the name LiveLearn B.V. The person responsible can be reached by e-mail at contact@livelearn.nl.

This privacy statement explains how the Responsible Party handles the processing of personal data. For example, it is indicated which (categories of) personal data are collected and for what purpose the personal data are used. The Responsible Party also indicates the legal basis for the processing of personal data.

Information about the processing

The controller processes the following personal data:

  • name
  • user name
  • e-mail address
  • residential address
  • phone number
  • sex
  • date of birth
  • payment details
  • operating system
  • location
  • personal photos or other work that you upload to the platform

The personal data is processed for the following purposes:

  • process your requests and orders for courses, products, specific services, information or features
  • to highlight and administer promotions and surveys conducted or sponsored by LiveLearn B.V.
  • request feedback from users
  • communicate with you about your account
  • improve our services and develop new courses, products and/or services
  • analyze trends and traffic, track purchases and track usage data
  • if required by law
  • offering personalized advertisements on different types of devices
  • for ensuring the integrity and security of our platform

The personal data is stored for a period of 7 years. This processing is based on the following legal basis:

  • The processing is based on the consent of the person whose personal data is being processed (this consent can be withdrawn at any time)
  • The processing is necessary for the performance of the agreement
  • The processing is necessary to comply with legal obligations that rest on the Controller

Cookies

The controller uses cookies on its website. What are Cookies? A cookie is a piece of data that is placed on your computer by a website. Every time you visit the website of the controller, it collects basic technical information, such as through which website you came to this website. This privacy statement applies to cookies and similar technology. This website may use cookies to provide visitors with tailored information, to collect information, and to track the visitor during the visit to the website. This helps the Controller to provide you with a good user experience.

Reference to other websites

This privacy statement only applies to the processing operations as described in this privacy statement. It is possible that this website contains links to other websites that are not managed and/or owned by the Controller. If you have ended up on another website by clicking on this link, the privacy statement of that website applies. Responsible is in no way liable or responsible for this website or for the privacy statement on this website. When visiting this website, the controller advises you to read their privacy statement carefully before continuing on their website.

Transfer to processors and third parties

Personal data can be processed by companies engaged by the Responsible Party for the implementation of the agreement. The law calls these companies 'processors'. You can think of the company that provides the hosting of the website of the Responsible Party. The processors act under the responsibility of the Controller.

Your personal data will also be shared with third parties if the Controller is obliged to pass on your personal data to competent authorities on the basis of a legal obligation.

Your privacy rights

You have a number of rights based on the General Data Protection Regulation. You have the right to request the Controller to inspect (art. 15 GDPR) and rectify (art. 16 GDPR) or erase your personal data (art. 17 GDPR). You also have the right to request the Controller to restrict the processing of personal data (Art. 18 GDPR). Under certain circumstances, you also have the right to data portability (Art. 20 GDPR) and the right to object (Art. 21 GDPR). The rights cannot be exercised in all cases.